Privacy Statement, effective as of January 1, 2016.
Custom Mail (“CustomMail”, “Custommail.com”, or “the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), individuals who register to use the Services as defined below (“Customers”), and individuals who register to attend the Company’s corporate events (“Attendees”). This Privacy Statement describes custommail.com’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by Custommail.com (the “Services”).
1. Web sites covered
This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement, including: https://www.Custommail.com.
Custommail.com’s Web sites may contain links to other Web sites. The information practices or the content of such other Web sites is governed by the privacy statements of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.
2. Information collected
When expressing an interest in obtaining additional information about the Services or registering to use the Services, Custommail.com requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, Custommail.com may require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). Custommail.com may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information about Customers are referred to collectively as “Data About Custommail.com Customers”, or in the case of Attendees, “Data About Custommail.com Attendees”.
As you navigate the Company’s Web sites, Custommail.com may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
3. Use of information collected
The Company uses Data About Custommail.com Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the
The Company may also use Data About Custommail.com Customers and Data About Custommail.com Attendees for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events.
Custommail.com uses credit card information solely to check the financial qualifications and collect payment from prospective Customers and Attendees.
Custommail.com uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data About Custommail.com Customers and Data About Custommail.com Attendees to provide personalized information about the Company.
4. Web Site Navigational Information
Cookies, Web Beacons and IP Addresses
Custommail.com uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information used on the Company’s Web sites and how this information may be used.
Cookies
Custommail.com uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, Custommail.com’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to Custommail.com, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me” or a “30 Day Free Trial” Web form), you remain anonymous to the Company.
Custommail.com uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. Please note that if you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but you will not be able to successfully use the Services.
The following sets out how Custommail.com uses different categories of cookies and your options for managing cookies’ settings:
Type of Cookies Description Managing Settings
Required cookies Required cookies enable you to navigate the Company’s Web sites and use its features, such as accessing secure areas of the Web sites and using Custommail.com Services.
If you have chosen to identify yourself to Custommail.com, the Company uses cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Services, a cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These cookies allow the Company to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Because required cookies are essential to operate the Company’s Web sites and the Services, there is no option to opt out of these cookies.
Performance cookies These cookies collect information about how Visitors use our Web site, including which pages visitors go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies a Visitor. All information these cookies collect is aggregated and anonymous. It is only used to improve how the Company’s Web site functions and performs.
From time-to-time, Custommail.com engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites. Custommail.com may also utilize Flash cookies for these purposes.
Functionality cookies Functionality cookies allow the Company’s Web sites to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of Custommail.com’s Services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.
Custommail.com uses local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our Web sites to personalize your visit. .
Targeting or Advertising cookies From time-to-time, Custommail.com engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites. Custommail.com sometimes uses cookies delivered by third parties to track the performance of Company advertisements. For example, these cookies remember which browsers have visited the Company’s Web sites. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it.
Custommail.com also contracts with third-party advertising networks that collect IP addresses and other information from Web beacons (see below) on the Company’s Web sites, from emails, and on third-party Web sites. Ad networks follow your online activities over time by collecting Web Site Navigational Information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other Web sites. This process also helps us manage and track the effectiveness of our marketing efforts.
Third parties, with whom the Company partners to provide certain features on our Web sites or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.
Web Beacons
Custommail.com uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Custommail.com may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. Custommail.com uses Web beacons to operate and improve the Company’s Web sites and email communications.
IP Addresses
When you visit Custommail.com’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, Custommail.com uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites.
Custommail.com also collects IP addresses from Customers whey they log into the Services as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.
Social Media Features
The Company’s Web sites may use social media features, such as the Facebook ‘like’ button (“Social Media Features”). These features may collect your IP address and which page you are visiting on the Company’s Web site, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on the Company’s Web site to a profile page of yours that is provided by a third party Social Media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on the Company’s Web site. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.
5. Refer a friend
Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web sites. When using the referral program, the Company requests the friend’s name and email address. Custommail.com will automatically send the friend a one-time email inviting him or her to visit the Company’s Web sites. Custommail.com does not store this information.
6. Sharing of information collected
Custommail.com Affiliates
The Company may share Data About Custommail.com Customers with other companies in order to work with them, including affiliates of the Custommail.com corporate group. For example, the Company may need to share Data About Custommail.com Customers for customer relationship management purposes.
Business Partners
From time to time, Custommail.com may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Custommail.com, the Company may share Data About Custommail.com Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). Custommail.com does not control our business partners’ use of the Data About Custommail.com Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
Custommail.com does not share Data About Custommail.com Attendees with business partners unless: (1) you specifically opt in to such sharing via an event registration form; or (2) you attend a Company event and allow Custommail.com or any of its designees to scan your attendee badge. If you do not wish for your information to be shared in this manner, you may choose not to opt in via event registration forms and elect not to have your badge scanned at Company events. If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners’ respective privacy statements.
Third Parties
This Privacy Statement sets forth the information Custommail.com collects on the Company’s Web sites and the information we share with third parties. Custommail.com does not authorize the collection of personal information by third parties through advertising technologies deployed on the Company’s Web sites, nor do we share personal information with any third parties collected from the Company’s Web sites, except as provided in this Privacy Statement. Section 4 of this Privacy Statement, Web Site Navigational Information, specifically addresses the information we collect through cookies and web beacons, and how you can control cookies through your Web browsers.
Billing
Custommail.com uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.
Compelled Disclosure
Custommail.com reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
7. Communications preferences
Custommail.com offers Visitors, Customers, and Attendees who provide contact information a means to choose how the Company uses the information provided. If you provide Custommail.com with contact information, you can manage how the Company uses your information by contact us. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails.
8. Correcting and updating your information
Customers may update or change their registration information by editing their user or organization record. To update a user profile, please login to http://www.Custommail.com with your Custommail.com username and password and click “Account” To update Billing Information or have your registration information deleted, please email support@Custommail.com.
9. Customer Data
Custommail.com Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). Custommail.com will not review, share, distribute, or reference any such Customer Data except as provided in the Custommail.
10. Security
Custommail.com uses robust security measures to protect Data About Custommail.com Customers and Data About Custommail.com Attendees. Because the Company uses the Services to maintain Data About Custommail.com Customers and Data About Custommail.com
11. Changes to this Privacy Statement
Custommail.com reserves the right to change this Privacy Statement. Custommail.com will provide notification of the material changes to this Privacy Statement through the Company’s Website.
12. Contacting us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to Custommail.com Privacy by writing us at:
Custommail
101 Broadway Suite 247
Oakland, CA 94607
